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What is Certain During These Uncertain Times?
I was speaking with a colleague recently who said, “If I hear or read ‘these uncertain times’ once more, I’m going to scream!” And now, everywhere I turn, I’m aware of these words as well – in the news, business articles, podcasts, and advertising. While there’s no argument that the uncertainty is real, perhaps it’s time to shift the focus of our attention and conversations to what is certain. Perhaps it would help to find the solid ground we can stand firmly upon. Perhaps we can venture into the unknown more boldly from a place of confidence. Leaders are in a powerful position to take the ‘un’ out of ‘uncertainty’. ... -
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Managing Work Stress in a Changing World
These last few months have shown us how quickly our world can change. The ability to be adaptable and flexible has taken on a new perspective. Information, plans, teams, and customers have shifted at a dizzying pace, accompanied by a higher level of fear and anxiety. Managing work stress is becoming a big priority for many. Most of us our working from home now, home schooling our younger children, monitoring online schooling for our older children, and living constantly with our immediate family members; a car ride now seems like an adventure. Zoom meetings are used by every person in my household. It’s a workplace meeting location and a pl... -
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How to Work with the Different Ways People Approach Conflict
For the podcast Set to Lead, Mary Ann Samedi asked me a number of practical questions about how you can work effectively with people according to their conflict styles. Recommended For You Webcast, May 21st: Growth for Everyone: A Scalable Model for Any Sized Business Register Now Part of the challenge of being in conflict is that we can become very self-focused: We wonder why this is happening to us and how can we protect ourselves. That self-focus often leads us to think so much about ourselves, our needs and our reactions that we don’t necessarily see what’s going on with the other person. That’s not helpful, because there are so man... -
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Follow These 5 Steps to Optimize Your Google Product Categories
Those who know a little about ecommerce know that Google product categories are mostly optional. Those who know a lot about ecommerce, know they’re anything but. Google indexes billions of web pages comprising 100,000 terabytes of data. Without accurate or optimized category data, your product can disappear like a needle in a barnful of haystacks. Ecommerce retailers must not only become masters of Google’s taxonomy; they must fill out and optimize the data feed they’re sending to Google in order to stay competitive in a market of infinite options. This guide will take you through Google Shopping optimization step-by-step and help you m... -
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How to Employ the Power of the Debrief Process
You’re probably familiar with the concept of the post-game analysis. A post-game analysis is part of the debrief process that serves as an opportunity to evaluate performance, identify opportunities for improvement, optimize strategies, and revise processes if necessary. The debrief can be used to analyze and improve any effort – the launch of a new product, the implementation of a new customer process, the execution of a major event or following a crisis. The Heart and Soul of the Debrief Process Good debriefs start long before the actual debrief meeting. You will derive more from the debrief if you take the following four steps: Recomme... -
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Reinventing Business: 7 Tips for Working from Home During COVID-19
The business world has been thrust into a new era – that of COVID working from home. Our Not-So-Distant Past It has been an eternity since mid-March. For many, the routine of a rush hour commute, office hours and corporate structure was replaced overnight with working from home and a commute to the kitchen table. Anticipating a two week hiatus, we scrambled to create quick fix solutions. Staff members took home laptops, and cell phone calls replaced drop in office visits. Internally in our operations and externally in our presentation to the public, we strove to maintain the appearance and functionality of “business as usual.” We adapte... -
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Chaos Engineering: Navigating Turbulence in Production
It is not hard to understand why digital engineers get a little bit nervous when we start to talk about chaos engineering. ‘Shift Left’ has taught engineering teams the value of testing and fixing bugs as early as possible in the digital lifecycle, especially if they have ever spent significant time unraveling problems that were not discovered early. So, when we discover faults earlier on, that must mean better quality software, and fewer late nights for hard-working development teams fixing issues, right? If only it worked that way. “A distributed system is one in which the failure of a computer you didn’t even know existed can rende... -
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How to Manage Remote Employees
In many ways, managing remote employees is just like on-site management. Your job is to nurture, guide, and support your employees – and if you do your job right, both the organization and the people on your team will grow. However, while you don’t need to reinvent the wheel, there are a couple of key techniques that are specific to remote management. Check out our six top tips on how to manage remote employees. 1. Be strategic when using different communication methods Since it’s so easy to miscommunicate when you’re not physically in the room with someone, make sure every interaction you have with your reports is delivered in the ri... -
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3 Challenges of Implementing Assessments in Small Business Hiring
katielwhite91 / Pixabay Common Assessment Implementation Challenges for Small and Medium-Sized Businesses Employees are the lifeblood of an organization. However, when it comes to small business hiring, the impact of one employee – whether positive or negative – resonates with the entire organization, including co-workers, managers, and owners. Best-in-class companies of all sizes realize planning ahead can mean the difference between hiring an employee who drives growth in the business, and hiring an employee who inhibits it. However, for small and medium-sized businesses, reaching a point where implementing pre-hire assessments is seen ... -
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5 Hiring Tips for Small Businesses to Hire the Right Employee
Develop Your Small Business’s Growth Strategy with these Hiring Tips Developing a growth strategy for a small to medium-sized business is a complex, and often time-consuming process. With so much information to evaluate, it’s easy to understand why many business leaders don’t spend enough time considering their hiring processes. And with small business hiring at an even faster rate than their larger counterparts, these organizations are beginning to identify gaps in their hiring processes. A small business trends survey reported the biggest challenge in small business hiring was finding skilled workers to do the job. Larger companies ha...
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